We will only use your personal information to help you get help with applying for dismissal and reclassification remedies in San Francisco County and any other counties that you apply for on future versions of the Site (“Clear My Record” herein refers to all such programs).
We will take all reasonable measures to protect your personal information.
We collect all information that you provide through the Site, including your name, address, contact information, date of birth, and similar information that you include on your Clear My Record inquiry.
In addition to the information you provide, we automatically collect and store information about your visit to the Site:
We use this information to understand how the Site is used, improve the Site, and monitor usage for security purposes. This data is stored separately from the personal information you submit in the Clear My Record inquiry.
We will not collect personal information from you without your knowledge and consent, except in a few limited circumstances as described in this policy.
We currently retain all data indefinitely unless you specifically request that we delete it. You can make this request by emailing us at firstname.lastname@example.org.
We only use your personal information to help you inquire about clearing your record. For example:
Once you submit your Clear My Record inquiry on the Site, we share this information with the Public Defender in the County where you would like to clear an old conviction. Each California County has their own Public Defender, which processes applications to clear criminal records. Once your personal information is received by the Public Defender it is then subject to their respective privacy policies. All California Public Defenders are listed here: http://www.cpda.org/County/CountyPDWebSites.html
We also disclose your personal information to Code for America employees, contractors, and affiliated organizations that need to know the information in order to provide the services of the Site.
Besides County Public Defenders and individuals affiliated with the Site, we do not share your personal information with any other individuals or organizations, except to the minimal extent required by law.
Protecting your personal information is extremely important to us and we take reasonable measures to do so through both physical and electronic safeguards.
Although we try our best to protect the privacy of your personal information, we cannot guarantee complete security. The transmission of information via the Internet is not completely secure. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
This version of the policy is effective April 23, 2020.
If you have any questions, comments, concerns, or complaints with the Site, please contact us.
We will do our best to resolve the issue.